최종 수정일 - 2026년 10월 26일
This Privacy Policy explains how Turnkey X collects, uses, shares and protects personal information for its Korea–U.S. cross-border services
Turnkey X is a Korea–U.S. cross-border services platform operated by Turnkey X, Inc., a U.S. corporation, and processes and protects users’ personal information in accordance with applicable law
This Privacy Policy applies to the Turnkey X website (www.turnkey-x.com) and to personal information processed in connection with consultations, service referrals and coordination directly operated by the company
Turnkey X collects and uses personal information to the extent needed to provide its services
1. Basic information and consultation records
Name, email address, phone number, country or region of residence, inquiries, service requests, consultation records and communications
2. Service-related information
- Relocation, settling-in and employee assignment support: preferred locations, timelines, housing needs and everyday arrangements
- Business expansion and support: company name, contact person, business sector and expansion plans
- Property and asset services: property details and requests concerning ownership, rental, sale or management
- Inheritance, documents and other local work: requested tasks, relevant parties and supporting materials
3. Website usage information
IP addresses, access logs, browser and device information, cookies and service usage records
4. Paid service information
Payment and transaction records, and information needed to confirm payments and provide customer support
The company does not request personal information that is unnecessary for its services, and processes information requiring special legal protection only after establishing a lawful basis and the necessary safeguards
Please do not submit Korean resident registration numbers, Social Security numbers, passport numbers, financial account passwords or other sensitive information requiring special protection through general inquiry forms
Personal information may be processed for the following purposes
1. Receiving inquiries and providing consultations
2. Understanding service requests and explaining relevant services
3. Connecting users with professional service providers and coordinating work
4. Communicating with customers and supporting service delivery
5. Contracts, payments, settlement and customer support
6. Website operations, security and service improvement
7. Statistics and analysis permitted by law
8. Marketing and notices in accordance with applicable law
9. Legal compliance, dispute resolution and protection of rights
The company does not process personal information beyond the purposes of collection and the scope permitted by applicable law
Turnkey X may provide relevant service information and help connect customers with independent professional service providers at their request
Personal information may be disclosed to real estate brokerages, attorneys, tax and accounting specialists, relocation providers, financial institutions, business support providers and other professional service providers in the course of delivering services
Third-party disclosures are made at the customer’s request, on a basis permitted by applicable law or with the required consent
The company does not share customers’ personal information at its discretion beyond what is needed to provide the requested service
An independent provider’s privacy policy may apply when that provider directly collects or processes personal information under a separate agreement or legal basis
The company fulfills its legal responsibilities for its own processing — responsibility for an independent provider’s separate processing is determined under applicable law
The company may use external providers for website operations, data storage, customer communications, payments, security and other service support
When outsourcing personal information processing, the company applies the contractual and administrative safeguards required by applicable law
Information about the providers used and the work entrusted to them is disclosed as required by applicable law
Turnkey X may transfer personal information to other countries or process it abroad when providing cross-border services
Transfers are limited to what is needed for requested consultations, service referrals, coordination, customer support and related system operations
The company provides the information or obtains the consent required for international transfers and implements appropriate safeguards
If a customer refuses or withdraws consent to an international transfer, services requiring that information may be limited to the extent permitted by applicable law
The company retains personal information for as long as needed to fulfill the purposes for which it was collected
Consultation, service request, contract, payment and customer support records may be retained as needed to perform the work, meet legal obligations and lawfully protect rights
Information may be retained where required by law or lawfully needed to establish, exercise or defend legal claims
Retention periods depend on the information, service and applicable law — specific periods are disclosed where legally required
When the processing purpose has been fulfilled or the retention period has ended, the company deletes information that is no longer needed in accordance with applicable law
Electronic information is deleted using appropriate methods, and paper documents are securely destroyed, for example by shredding
Information that must be retained by law may be managed separately for the required period
Under applicable law, users may request access, correction, deletion, restriction of processing or withdrawal of consent
The company may request additional information as needed to verify the requester’s identity and authority
Some requests may be limited for legal retention requirements, contractual performance, security, legal claims or other grounds recognized by law
The company handles requests according to the procedures and deadlines required by law and explains any restriction or refusal where necessary
The company implements reasonable technical and administrative safeguards appropriate to the information and the risks of processing it
Safeguards may include access controls, account security, secure transmission, restricted access to information, backups and security reviews
The company takes reasonable steps to protect personal information but cannot guarantee the absolute security of internet transmission or electronic storage
This provision does not limit the company’s data protection obligations under applicable law
The company may use cookies or similar technologies to operate the website, maintain security, improve usability and analyze service usage
When using external analytics or advertising tools, the company provides the notices, consent or opt-out procedures required by applicable law
Users can manage cookies through browser settings — restricting some cookies may affect website functions
We may use cookies and browser storage to remember your language and reduce repeated input — optional storage is explained in advance and used only with your consent, separately from essential sign-in, security and temporary conversation storage
Your previous conversation and input in this tab are automatically saved to your account when you sign in or sign up, whichever page you are on
Before it is saved to your account, this information stays in this tab — closing the tab or clearing site data may remove it, and it is not available in another browser or on another device
On a shared device, check that the conversation is yours before signing in — sign out and clear site data when you finish
You are responsible for managing access to your personal or shared device, screen visibility, passwords and signed-in sessions — avoid saving passwords or staying signed in on shared devices, and sign out and clear site data when you finish
To the extent permitted by applicable law, the company is not responsible for exposure or misuse caused by your failure to secure a device or by another person’s use of it, where the company is not at fault — this does not exclude the company’s responsibility for its own fault or its statutory data-protection duties
Google Analytics 방문 통계: 선택 쿠키에 동의하면 Google LLC의 Google Analytics를 통해 공개 페이지의 조회, 대략적인 지역, 기기·브라우저와 유입 경로를 분석합니다. _ga 및 _ga_* 쿠키는 최대 180일 유지됩니다. 쿠키 설정에서 거절하면 수집을 중단하고 해당 쿠키를 삭제합니다. 상담 입력, AI 대화, 연락처, CRM·계정 화면 및 주소의 쿼리·해시는 전송하지 않습니다. 광고 개인화와 Google 신호는 사용하지 않습니다. 자세한 내용은 쿠키 및 저장소 안내와 Google 개인정보처리방침을 확인해 주세요.
Turnkey X’s general services are intended for adults
When processing children’s personal information, the company establishes the lawful basis and safeguards required by applicable law
Children’s information needed for relocation, settling-in or family services is processed only to the extent needed for that work
The company may use automated technologies to categorize inquiries, provide information and improve administrative efficiency
Where applicable law requires additional notices or rights for automated processing, the company complies with those requirements
The company may revise this Privacy Policy when its services, processing practices or applicable law change
Changes are announced on the website — separate notices or consent procedures are provided where legally required
Questions about the collection, use, disclosure or international transfer of personal information, or requests to exercise privacy rights, can be sent to the email address below
Email: info@turnkey-x.com
The company separately discloses privacy officer details and other statutory contact information where required by applicable law
This Privacy Policy explains how Turnkey X collects, uses, shares, and protects personal information in connection with its Korea–U.S. cross-border services.
Turnkey X is a Korea–U.S. cross-border services platform operated by Turnkey X, Inc., a U.S. corporation. We process and protect personal information in accordance with applicable laws.
This Privacy Policy applies to the Turnkey X website (www.turnkey-x.com) and personal information processed in connection with consultations, professional referrals, service coordination, and related activities directly operated by Turnkey X.
Turnkey X collects and processes personal information only to the extent reasonably necessary to provide its services.
1. Contact and Consultation Information
Name, email address, telephone number, country or region of residence, inquiries, service requests, consultation details, and communication records.
2. Service-Related Information
- Relocation, settlement, and employee assignment support: preferred locations, timelines, housing needs, and related service requests
- Business expansion and corporate services: company name, contact details, business activities, and expansion plans
- Real estate and asset-related services: property information, ownership, rental, sale, management, and related inquiries
- Inheritance, documentation, and other local services: service requests, relevant parties, and supporting information
3. Website and Technical Information
IP addresses, access logs, browser and device information, cookies, and website usage information.
4. Payment and Transaction Information
Payment records, transaction confirmations, and information reasonably necessary for billing and customer support.
We do not generally request unnecessary personal information. Information requiring additional legal protection is collected and processed only where an appropriate legal basis and safeguards are established.
Users are advised not to submit Social Security numbers, passport numbers, financial account passwords, or similarly sensitive information through general inquiry forms.
We may process personal information for the following purposes:
1. Responding to customer inquiries and consultation requests
2. Understanding service needs and providing relevant information
3. Connecting customers with independent professional service providers
4. Coordinating services and supporting communications
5. Administering contracts, payments, transactions, and customer support
6. Maintaining website functionality, security, and service quality
7. Conducting analytics and statistical activities permitted by law
8. Providing marketing communications where legally permitted
9. Complying with legal obligations, resolving disputes, and protecting legal rights
We do not process personal information beyond the purposes permitted by applicable law.
Turnkey X may facilitate connections between customers and independent professional service providers.
Depending on the requested service, these providers may include real estate brokerages, attorneys, tax and accounting professionals, relocation companies, financial institutions, corporate service providers, and other specialized businesses.
Personal information may be disclosed when appropriate for a requested service and permitted by applicable law, including obtaining consent where required.
We do not disclose personal information beyond what is reasonably necessary for authorized purposes.
Independent professional service providers may collect and process personal information under their own agreements, legal obligations, and privacy policies.
Turnkey X remains responsible for its own processing activities to the extent required by law. Responsibility for independent providers' separate processing activities is determined under applicable law.
We may engage external service providers to support website operations, data storage, customer communications, payment processing, security, and other business functions.
Where personal information processing is entrusted to service providers, we implement appropriate contractual and organizational safeguards as required by applicable law.
Information concerning service providers and their processing activities will be disclosed where legally required.
Due to the cross-border nature of our services, personal information may be transferred internationally or processed outside the user's country of residence.
Such transfers may occur in connection with consultations, professional referrals, service coordination, customer support, and related technical operations.
We provide legally required notices, obtain consent where necessary, and implement applicable safeguards.
If a user declines or withdraws consent for a transfer necessary to provide a requested service, that service may be limited or unavailable to the extent permitted by law.
We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected.
Consultation records, service requests, contracts, payment records, and customer support information may be retained as necessary for service delivery, legal compliance, and the lawful protection of our rights.
Where permitted by law, certain information may be retained to establish, exercise, or defend legal claims or satisfy applicable recordkeeping obligations.
Retention periods are determined according to the nature of the information, the services provided, and applicable legal requirements. Specific retention periods will be disclosed where required by law.
When personal information is no longer necessary or its applicable retention period expires, we take appropriate steps to delete or securely dispose of it.
Electronic information is deleted using appropriate procedures, and physical documents are securely destroyed.
Information subject to legal retention requirements may be retained and managed for the applicable period.
Depending on applicable law, individuals may have rights to access, correct, delete, restrict certain processing, withdraw consent, or exercise other legally protected privacy choices.
We may request information reasonably necessary to verify the identity or authority of an individual submitting a privacy request.
Requests may be limited or denied where permitted by law, including for legal retention obligations, contractual requirements, security purposes, legal claims, or other recognized exceptions.
We respond to privacy requests within applicable legal timeframes and provide explanations or appeal procedures where required.
Where applicable U.S. state privacy laws provide additional rights, including rights relating to the sale or sharing of personal information, targeted advertising, or certain profiling activities, we will provide the legally required information and methods for exercising those rights.
We implement reasonable technical, administrative, and organizational safeguards appropriate to the nature of the personal information and the risks associated with its processing.
Such measures may include access controls, account security, secure data transmission, restricted access, backup procedures, and security assessments.
While we take reasonable steps to protect personal information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Nothing in this provision limits obligations imposed by applicable data protection laws.
We may use cookies and similar technologies to operate our website, maintain security, improve usability, and analyze service performance.
Where third-party analytics or advertising technologies are used, we provide notices, consent mechanisms, or opt-out options as required by applicable law.
Users may manage certain cookies through their browser settings. Restricting cookies may affect some website functions.
We may use cookies and browser storage to remember your language and reduce repeated input — optional storage is explained in advance and used only with your consent, separately from essential sign-in, security and temporary conversation storage
Your previous conversation and input in this tab are automatically saved to your account when you sign in or sign up, whichever page you are on
Before it is saved to your account, this information stays in this tab — closing the tab or clearing site data may remove it, and it is not available in another browser or on another device
On a shared device, check that the conversation is yours before signing in — sign out and clear site data when you finish
You are responsible for managing access to your personal or shared device, screen visibility, passwords and signed-in sessions — avoid saving passwords or staying signed in on shared devices, and sign out and clear site data when you finish
To the extent permitted by applicable law, the company is not responsible for exposure or misuse caused by your failure to secure a device or by another person’s use of it, where the company is not at fault — this does not exclude the company’s responsibility for its own fault or its statutory data-protection duties
Google Analytics visit statistics: after you accept optional cookies, Google Analytics, provided by Google LLC, analyzes public page views, approximate regions, devices, browsers and traffic sources. _ga and _ga_* cookies last up to 180 days. Rejecting in Cookie settings stops collection and removes these cookies. Consultation input, AI conversations, contact details, CRM and account screens, URL queries and fragments are not sent. Ad personalization and Google signals are disabled. See our cookie notice and Google’s Privacy Policy for details.
Our general services are intended for adults.
Where personal information concerning minors is necessary for relocation, settlement, or family-related services, we process such information only for legitimate service purposes and in accordance with applicable legal requirements.
We may use automated technologies to organize inquiries, provide service information, and support administrative efficiency.
Where automated processing is subject to additional legal requirements, we provide the applicable notices and rights.
We may update this Privacy Policy to reflect changes in our services, data processing practices, or applicable legal requirements.
Updates will be published on our website. Additional notice or consent will be provided where required by law.
For questions regarding the collection, use, disclosure, international transfer, or protection of personal information, or to exercise applicable privacy rights, please contact:
Email: info@turnkey-x.com
Additional privacy officer or representative information will be provided where required by applicable law.
